What does pre-order mean?

You can get early access to next season's most wanted pieces before they're released.

When will my pre-order item arrive?

As soon as your item has been released and is ready to be shipped, you'll receive an email with the estimated delivery date.

When do I have to pay?

Pre-order items require full payment at checkout.

Can I cancel a pre-order?

Some of our partners allow you to cancel an item before we prepare your order.

Can I change my delivery address?

Simply head to Order Details in your FINISHLINE account, to check if you can change your address. You may not be able to if your item has already been shipped.

Are pre-order items refundable?

Yes, just make sure items meet the conditions of our Returns Policy.

Will pre-order items be shipped with my other orders?

No, they will be delivered separately according to the expected release date.

Is there a limit on purchasing pre-order items?

There may be order limits on some pre-order items. This is so everyone has a chance to get the pieces they love.